Privacy and Data Protection Policy

Introduction

Welcome to ESOFT Lifelong Learning’s Privacy and Data Protection Policy. At ESOFT Lifelong Learning, we are committed to protecting the privacy and security of our users’ information in accordance with the General Data Protection Regulation (GDPR) and applicable local laws. This policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website esoftskills.ie (hereafter referred to as the “Site”).

What Data We Collect

We may collect the following types of information from our users:

  • Personal Identification Information: Name, email address, telephone number, etc.
  • Educational and Professional Information: Qualifications, certifications, resume, employment history, etc.
  • Web Usage Data: IP addresses, browser types, operating system details, navigation paths, access times, and referring website addresses.

How We Use Your Data

Your data is used to:

  • Provide, operate, and maintain our Site
  • Improve, personalize, and expand our Site
  • Understand and analyze how you use our Site
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

How We Share Your Data

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following situations:

  • With your consent
  • For legal reasons, such as to comply with a subpoena, or similar legal process
  • With trusted third parties who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential

Your Data Protection Rights Under GDPR

Under GDPR, you have the following rights:

  • The right to access – You have the right to request copies of your personal data from us.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at our designated contact details provided on our Site.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions or suggestions about our Privacy and Data Protection Policy, do not hesitate to contact us at:

ESOFT Lifelong Learning (ask@esoftskills.ie)

This policy is effective as of March 2024.

 

 

 

 

 

 

Author

  • Equipped with decades of collective expertise in soft skills, personal and professional development, leadership, management, psychology, organizational behavior, and business, the Growth Catalysts Team at ESOFT Lifelong Learning stands at the forefront of your self-improvement journey. Our members, enriched by diverse 3rd level education backgrounds including psychology, organizational behavior, management consulting, and business, have refined their craft within major media houses, and as trainers, coaches, and consultants. Driven by a shared zeal for empowerment and transformative growth, we dedicate ourselves to delivering actionable insights that pave your way to success.

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